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Live Chat for Skype for Business
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    Embed WebChat inside your email or a campaign. WebChat is an incredible tool to help close the gap in communication. Live chat has proven to not only save time and money, but it has a huge impact on customer satisfaction (take a look at some of the statistics here ). According to DMR states gadgets , [...]

    The post Embedding WebChat in your email signature appeared first on Enabling WebChat.


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  • 06/02/16--13:41: Multiple WebChat Pages
  • Multiple WebChat PagesA customized Skype for Business chat window placed on different sections of your website:One of the many features of WebChat is called Multiple WebChat pages. This feature allows you to create different versions of the WebChat client and have them placed on the different sections of your website. You can create a WebChat page and embed [...]

    The post Multiple WebChat Pages appeared first on Enabling WebChat.


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    Staff Directory With Embedded Live ChatIn this blog post, I will show you how to create a 'Staff Directory  - Live Chat Link' to use for every staff member in your organization. Whether you are an educational institution, or have an organization with multiple employees, you will most likely have a staff directory containing an alphabetical index of the names, [...]

    The post Staff Directory With Embedded Live Chat appeared first on Enabling WebChat.


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    Install The Agent Extension WindowAboutThe Agent Extension Window provides the agent with user information and tools to help assist during their chat conversation. There are two tabs in the extension window Contacts and Responses.The ‘Contacts’ tab displays the visitors information that they provided on the chat request form and gives the agent escalation options.o The [...]

    The post Install The Admin Extension Window appeared first on Enabling WebChat.


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    Can Enabling WebChat help your business the way it helped Axiom Furniture Store?Axiom is advertising a special sales event on their website and through social media. Before WebChat, Axiom would display their available furniture collections online for customers to be able to view only, in essence closing their online door. If a customer is interested in [...]

    The post WebChat Furniture Store Scenario appeared first on Enabling WebChat.


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  • 06/27/16--13:43: WebChat Restaurant Scenario
  • Any restaurant with an online presence can benefit from using Enabling WebChat.Gone are the days of using the yellow pages in order to find a restaurant that may not even be open. Nowadays, the process is a little more simplified as more people are utilizing the internet. People can gather information about a restaurant through websites [...]

    The post WebChat Restaurant Scenario appeared first on Enabling WebChat.


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    Any Wholesale Distributor with an online presence  can benefit from using Enabling WebChat.Communication is a cornerstone for success within your organization. This is especially true if you are a wholesale distributor. Open communication with your retail partners and vendors will bring more value to your business. In a business to business environment, all companies have to [...]

    The post WebChat Wholesale Distributor Scenario appeared first on Enabling WebChat.


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  • 07/19/16--15:20: WebChat Hotel Scenario
  • Any Hotel with an online presence can benefit from using Enabling WebChat.Your hotel is a place of warmth and welcome. You wouldn't want your guests to come in to an empty lobby with no one available to help. It is important for your guests to be greeted and assisted as soon as possible. However, this isn't just true in [...]

    The post WebChat Hotel Scenario appeared first on Enabling WebChat.


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  • 08/15/16--08:47: WebChat Education Scenario
  • Any educational facility with an online presence can benefit from using Enabling WebChat.Are you looking to capitalize on your Skype for Business investment? Whether you are an educational institution or a training center, effective communication is vital for growth and student satisfaction. While you do your best to provide information about your facility on your website, it’s [...]

    The post WebChat Education Scenario appeared first on Enabling WebChat.


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    How to open federation (O365) for Enabling WebChatWhat is Federation:One of the features of Skype for Business (Lync) is Federation - which is the ability to  connect and communicate with Skype for Business (Lync) users in other organizations. You can let people that are using Skype for Business contact Skype for Business users from outside [...]

    The post Federation for Enabling WebChat (O365) appeared first on Enabling WebChat.