Enabling WebChat GDPR statement (as of 3/20/18)
Enabling Web Chat GDPR statement (as of 3/20) The following elements of EU resident data may be present in the system: Display name entered by webchat visitor, and any other data entered into the chat...
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Federation for Enabling WebChat (on-premise)
How to open federation (on-premise) for Enabling WebChatWhat is Federation:One of the features of Skype for Business (Lync) is Federation – which is the ability to connect and communicate with Skype...
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Federation for Enabling WebChat (O365)
How to open federation (O365) for Enabling WebChatWhat is Federation:One of the features of Skype for Business (Lync) is Federation – which is the ability to connect and communicate with Skype for...
View ArticleWebChat Education Scenario
Any educational facility with an online presence can benefit from using Enabling WebChat.Are you looking to capitalize on your Skype for Business investment? Whether you are an educational institution...
View ArticleWebChat Hotel Scenario
Any Hotel with an online presence can benefit from using Enabling WebChat.Your hotel is a place of warmth and welcome. You wouldn’t want your guests to come in to an empty lobby with no one available...
View ArticleWebChat Wholesale Distributor Scenario
Any Wholesale Distributor with an online presence can benefit from using Enabling WebChat.Communication is a cornerstone for success within your organization. This is especially true if you are a...
View ArticleWebChat Restaurant Scenario
Any restaurant with an online presence can benefit from using Enabling WebChat.Gone are the days of using the yellow pages in order to find a restaurant that may not even be open. Nowadays, the process...
View ArticleWebChat Furniture Store Scenario
Can Enabling WebChat help your business the way it helped Axiom Furniture Store?Axiom is advertising a special sales event on their website and through social media. Before WebChat, Axiom would display...
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Install The Admin Extension Window
Install The Agent Extension WindowAboutThe Agent Extension Window provides the agent with user information and tools to help assist during their chat conversation. There are two tabs in the extension...
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Staff Directory With Embedded Live Chat
Staff Directory With Embedded Live ChatIn this blog post, I will show you how to create a ‘Staff Directory – Live Chat Link’ to use for every staff member in your organization. Whether you are an...
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Multiple WebChat Pages
Multiple WebChat PagesA customized Skype for Business chat window placed on different sections of your website:One of the many features of WebChat is called Multiple WebChat pages. This feature allows...
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Embedding WebChat in your email signature
Embed WebChat inside your email or a campaign. WebChat is an incredible tool to help close the gap in communication. Live chat has proven to not only save time and money, but it has a huge impact on...
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